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Live queue

A calm waiting room, without the crowd at the desk.

Pet owners scan your branch QR with their phone camera, join the queue and watch their place in line with a live ETA. Your front desk and doctors see the same board, updated the moment anything changes.

What it does in your clinic

QR check-in, no app

Print one QR per branch. Owners join from the browser — no download, no account — and returning customers are recognised by phone number.

Live ETA on every phone

Each owner follows their position and estimated wait in real time, so they can step out instead of crowding reception.

Call next, hold, call now

Reception calls the next pet, holds someone who stepped out, or pushes an emergency to the front — every screen updates instantly.

Right vet, right visit

Medical, vaccination and grooming visits route to the staff who can handle them, and each doctor sees their own patients first.

Common questions

Do pet owners need to install anything?
No. They scan the QR with their camera and follow the queue in the browser. Walk-ins without a smartphone can be added by reception in seconds.
Can booked appointments join the same queue?
Yes. When a booked pet arrives, reception checks it in and it joins the live queue alongside walk-ins.

Ready to join the pilot?

EGP 400 / month for your first 6 months, then EGP 640 / month for life.